Reception for the age of AI.
A visitor talking to the AI reception tablet at an office front desk

One tablet and a sign-up. Free to use.

Reception,
without the fiddling.

An AI greets your visitors and connects them to the right person through natural conversation. No hardware to buy, nothing to install, nothing to explain.

Natural conversation, smooth reception.

For visitors, hosts and the front office alike: no more time spent lost, waiting or passing messages along at the front desk.

Natural voice conversation

Visitors just speak. The AI understands why they're here and answers in their language, Japanese or English.

A visitor touching a reception tablet that shows the AI reception voice screen

Hosts hear right away

Notices arrive by email, Slack or Teams. If no one answers for a while, your main contact is told too.

A host at her computer receiving a notice that a visitor has arrived

A cleaner front desk

No paper visitor book, no relaying calls on the extension. One tablet gives you a tidy, modern reception.

A tablet standing on a marble reception counter

Just start talking.

  1. A visitor talking to the reception tablet

    01Speak

    The visitor tells the tablet why they're here.

  2. A reception tablet showing that it is connecting the visitor

    02The AI understands and notifies

    The AI works out who they're visiting and tells that person right away.

  3. 03The host comes to meet them

    The host gets the notice and comes to the front desk.

Three steps,
and you're live.

No sales meetings, no training. Reception is running at your entrance the day you sign up.

  1. Sign up with your work email

    Enter the code we send you. You can also sign up with a Google or Microsoft work account.

  2. Add the people to call

    Enter the names of the employees who receive visitors and how to reach them: email, Slack or Teams.

  3. Install the kiosk app on a tablet

    Install the app, sign in and put the tablet at the entrance. Works on iPad, Android and Windows.

Start free.
Talk to us when you grow.

Reception for one location is free. When you add locations or connect your internal systems, our sales team will help.

Free plan

Free

No time limit, no credit card

  • Conversational AI check-in (Japanese and English)
  • Notifications by email, Slack and Teams
  • Your main contact is notified when no one answers
  • Kiosk app (iPad, Android, Windows)
  • Visit history (30 days)

1 location, 1 kiosk, up to 20 hosts. Up to 100 AI check-ins a month (after that, visitors can still check in by picking their name and host).

Paid plan

Priced to your scale

Everything in the Free plan, plus

  • Unlimited AI check-ins
  • Calendar integration (visits registered from events)
  • Office presence (who's in, via Wi-Fi)
  • Face check-in
  • An AI that handles requests in Slack and Teams
  • Reply to visitors from Slack and Teams
  • Call hosts on Microsoft Teams
  • Badge printing
  • Hide the Acall credit on the kiosk
  • Usage reports
  • Full data export
  • Private on-device AI reception
  • Multiple locations and longer history
  • Onboarding and dedicated support

Paid plan feature

Who's in
the office right now.

Connected to your Wi-Fi, Acall AI Reception shows who's in the office. Before a visitor arrives you can see at a glance whether their host is in, so no one waits for someone who's travelling or working from home.

Everything around reception, in one place.

From pre-registration to notifications and records. Turn on more as you need it.

  • Many ways to check in

    Besides talking to the AI, visitors can use a QR code, a visit code, a host name search or purpose buttons.

    Free plan
  • Pre-registration and invitations

    Register a visit and the visitor gets an email invitation with a QR code.

    Free plan
  • No-show reminders

    If a visitor hasn't checked in after the start time, they get a reminder and the host is told.

    Free plan
  • Main contact as a last resort

    When neither the host nor the backup contact answers, your company's main contact is notified.

    Free plan
  • Reply from chat

    Hosts tap "On my way" in Slack or Teams and the kiosk shows it to the visitor.

    Paid plan
  • Teams calling

    When a visitor arrives, the host gets a Microsoft Teams call and can answer with a key press.

    Paid plan
  • Calendar integration

    Invite a visitor to an Outlook or Google Calendar event and the visit is registered automatically.

    Paid plan
  • Office presence

    Connected to your Wi-Fi, see who's in the office on a floor map or by team.

    Paid plan
  • Face check-in

    Visitors and employees who consent can check in by face. Face images are never stored.

    Paid plan
  • AI assistant in Slack and Teams

    Just ask in chat to register a visit, or to see today's visitors and who's in.

    Paid plan
  • Kiosk app

    Install it on an iPad, Android or Windows tablet and put it at the entrance. Rolling out to each store.

    Free plan
  • Badge printing

    Print a visitor badge as they check in.

    Paid plan
  • Reports and export

    Monthly reports on visits per location, and a one-click download of your data.

    Paid plan
  • Find colleagues fast

    Pick hosts and attendees by name from your Microsoft 365 or Google Workspace directory.

  • Organization and locations

    Manage companies, offices and floors as a tree, and lock settings from a parent location.

  • API and MCP

    A REST API and an MCP server let your systems and AI assistants read and create visits.

Visitor data, kept safe and kept in Japan.

Reception collects your guests' names and companies. We designed for security and privacy from the start.

  • Stored in Japan

    All data stays in the AWS Tokyo region.

  • Encryption

    Everything travels over HTTPS and is encrypted at rest.

  • AI we run ourselves

    Acall runs the AI in Japan. Names and what people say are never sent to outside AI services.

  • No face images stored

    Face check-in is opt-in. We never store face images, only encrypted face templates.

  • Audit log

    Every change to settings and integrations is recorded with who, when and what, and can't be altered later.

  • APPI compliance

    Personal information is handled under Japan's APPI. No third-party tracking for ads or analytics.

FAQ

Is it really free?

Yes. The free plan has no time limit, and you don't need a credit card.

Do I need to talk to sales to get started?

No. You can do everything yourself, from signing up to setting up the kiosk. Talk to us any time, for example when you want more locations.

Can I sign up with Gmail or Yahoo! Mail?

This is a service for businesses, so please sign up with your work email address. There is one free plan per company.

What devices does it work on?

iPad, Android and Windows tablets, with the kiosk app included in the free plan. The apps are rolling out to each store.

What happens after 100 AI check-ins in a month?

Reception keeps working. For the rest of that month visitors check in by picking their name and host instead of talking to the AI, and AI reception is back the next month.

Is visitors' audio sent anywhere?

No. Speech is turned into text on the kiosk itself, so visitors' audio never leaves the device. The AI that understands their request also runs on our own servers, not on an outside AI service.

Is visitor information used to train AI?

Personally identifiable information such as visitors' names and companies is never used to train AI. To improve response accuracy, we may use conversation patterns processed so that no individual can be identified (you can ask us to stop). On the free plan, visitor information is deleted after 30 days. See our Privacy Policy for details.

AI reception,
from your next visitor.

All you need is your work email. Start right now.